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2021-2022

Building Strategic Account Management Functions

Goldman Sachs

Joined the newly established Anchor Account Management organization during a critical growth phase.

Key Contributions

  • Helped build and operationalize the account management function
  • Developed client engagement frameworks and best practices
  • Improved payment collection efficiency by 70%
  • Created scalable approaches to retention and expansion

Capability Developed

Operational excellence, client success and scalable growth systems.

Boutique advisory for capital, growth and institutional strategy.

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